A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Sofia Family Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A damage deposit of EUR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. A surcharge of EUR 20 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.