A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Please inform Heart & Soul Luxury Loft in Como - By House Of Travelers in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. At the time of booking, a message will be sent with instructions for completing online check-in by entering the documents and data of all guests who will be staying in the facility in compliance with Italian law.