A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Personal protective equipment, including masks, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. • This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. • A tax is imposed by the city: From 1 November - 30 April, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age. • A tax is imposed by the city: From 1 May - 31 October, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 65 per person (roundtrip) • Extended parking fee: EUR 10 per day • Crib (infant bed) fee: EUR 10 per day • Rollaway bed fee: EUR 20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Online check in is possible, guests are requested to contact the hotel prior to arrival to arrange check-in.