A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform YouHosty - Lugano 31 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you cause damage to the property during your stay, you could be asked to pay up to EUR 300 after check-out, according to this property's Damage Policy. A surcharge of EUR 20 applies for arrivals after check-in hours between 8pm - 10pm ,a surcharge of EUR 30 between 11 pm - 1 Am. And a surcharge of EUR 30 for late arrivals between 11am - 3pm. All requests for late arrival are subject to confirmation by the property.