A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions There is no front desk at this property. The check-in location differs from the property location. To check in, go to Via Port’Alba 7 80134 Napoli If you are planning to arrive after 7:30 PM please contact the property at least 72 hours in advance using the information on the booking confirmation. There is no front desk at this property. All guests must contact the property at least 3 days before arrival to arrange check-in. Arrivals after 7:30 PM must be confirmed by the property, a surcharge applies. For more details, please contact the property using the information on the reservation confirmation received after booking. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Only registered guests are allowed in the guestrooms. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Breakage deposit: EUR 150.00 per stay • A tax is imposed by the city: EUR 2.00 per person, per night, up to 14 nights • Cleaning fee: EUR 60.0 per accommodation, per stay • Utility surcharge: EUR 5 per accommodation per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Late check-in fee for check-in between 7:30 PM and 2 PM (amount varies) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.