A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 19:00. Guests need to inform OtrantoCasa in advance of their expected arrival time. Guests can use the Special Requests box when booking, or contact the property directly with the contact details provided in the confirmation. The hotel has a reception service that is available by appointment only. It is mandatory to provide clients' contact to the hotel and contact the hotel in advance for check-in instructions. This property will not accommodate hen, stag or similar parties.