A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Please inform Dimora San Carlo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Swimming pool #1 is closed from Mon 16 Oct 2023 until Fri 29 Mar 2024 Spa/wellness centre is closed from Thu 01 Jun 2023 until Sun 01 Oct 2023 Sauna is closed from Thu 01 Jun 2023 until Sun 01 Oct 2023 Please note that the spa access has an extra cost and needs to be booked in advance. When travelling with pets, please note that an extra charge of 10EUR per pet, per night applies.