A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 10:00 - 18:00. **Know Before You Go** All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Accommodations are situated at multiple addresses. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the townhouse accommodation prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: EUR 50/60 per vehicle (one way) Self parking fee: EUR 30 per day Late check-in fee: EUR 30.00 for check-in after 18:00 and EUR 50.00 for check-in after 00:00 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.