A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • Alcohol is not served at this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. • Contactless check-out is available. • Individually-wrapped food options are available for breakfast. • This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 55 per vehicle (one-way) • Airport shuttle fee per child: EUR 55 (one-way), (from 1 to 18 years old) • Nearby parking fee: EUR 8 per day (328 ft away) • Pet fee: EUR 10 per pet, per day • Late check-in fee: EUR 20 for check-in between 9:00 PM and midnight • Late check-out is available for a fee (subject to availability, amount varies) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property.