A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Special check-in instructions The front desk is open during the following times: • Monday - Sunday: 8 AM - 5 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. 24-hour airport shuttle service is available. Contact the property in advance to get details. This property offers self-service check-in for guests arriving outside of normal check-in hours. For more details, please contact the property using the information on the reservation confirmation received after booking. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: EUR 40 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.