A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 15:00 - 19:00. After 07:00 PM, the hotel staff will arrange the self check-in. The guests are asked to contact the hotel in advance to inform the arrival time. Contact details can be found on the booking confirmation. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Pet fee: EUR 30 per pet, per stay • Late check-out fee: EUR 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. • We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.