In accordance with the Institutional Regulations and the rules governing the fee for access, with or without a shuttle service, in Venice and the small islands of the Venetian Lagoon, an additional fee is charged to day-trippers who do not stay overnight and plan to visit the historic city centre from Friday to Sunday or on public holidays, from 08:30 AM to 04:00 PM. The fee will be from EUR 5.00 to 10.00 per day, depending on the date of booking. After payment, tourists must have a confirmation. Exempt from this fee are children under 14; residents of Venice and the Veneto region; people working or studying in Venice. Guests staying overnight are also exempt from this fee and must pay the city tax at the accommodation facilities. A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 09:00 - 18:00. Reception is open from 9:00 till 19:00 but the administrator is available for a call round the clock. If guests are arriving later, they should contact the hotel in advance to get self-check-in instructions. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. Only registered guests are allowed in the guestrooms. Alcohol is not served at this property. A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January. A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.75 per night for guests aged 10-16 years old. Can be paid in cash only.