A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 10:00 - 19:00. The reception is located at: Via San Pietro Incarnario, 8A. If the guests arrive after 07:00 РM, it is necessary to notify the hotel in advance and get the check-in instructions . Contact information is provided in the booking confirmation. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, guests should contact the property using information in the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The hotel is open until 07:00 PM. Late arrivals are charged at the rate of EUR 12.00 per hour after 07:00 PM.