A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Casa Silvana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 400 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that late check-in from 20:30 until 23:00 costs EUR 30. After this time, a surcharge of EUR 50 applies. All requests for late arrival are subject to confirmation by the property. When travelling with pets, please note that an extra charge of EUR 35 per stay applies.