Check-in is between 03:00 PM and 12:00 AM. Guests arriving outside the mentioned check-in hours are requested to contact the property directly prior to arrival so alternative arrangements can be made. Check-in is not possible after 12:00 AM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking. Luggage storage service is available from 07:00 AM to 12:00 AM. However, the property can only store your baggage on the check in/out date. Reception can receive purchased parcels except for raw foods and valuables. The property is accessible by a PIN number provided at check-in. City accommodation tax will be enforced from April 1, 2020 and will be collected upon check-in. The accommodation tax rate per person per night is as follows: In Fukuoka City, tax of JPY 200 will be charged for room rates of JPY 19,999 and under per night, and tax of JPY 500 will be charged for room rates of JPY 20,000 and over per night. In Fukuoka Prefecture excluding Fukuoka City, tax of JPY 200 will be charged for all room rates.