Front desk is open 24/7. Guests are required to contact the property in advance for check-in instructions. Contact details are provided in the booking confirmation. Self-parking fee: JPY 2000.00 per day Valet parking fee: JPY 5000.00 per day Nearby parking fee: JPY 1000.00 per day (328 ft away) Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Pool access is available from 08:00 AM to 08:00 PM. Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Children under 15 years old are not allowed in the spa without adult supervision.