Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility. Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Fees and deposits may not include tax and are subject to change. A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100.00 to 300.00 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10000.00 (under JPY 7000.00 for stays on or after June 1, 2019). Reception is working 24 hours but the door will be closed after midnight. Guest must use the intercom in order to get in the property.