Special check-in instructions There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Housekeeping fee: JPY 5000 per night • Credit card charges are subject to a surcharge of 6 percent • A fee will be charged for use of certain facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   • A city tax will be collected at the property effective June 1, 2019. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.