Front desk opening hours 00:00 - 21:00. In case of check-in after 09:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Children 12 years old and younger are not permitted at this adults-only property. • Only registered guests are allowed in the guestrooms. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Mandatory Fees and Taxes   • A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100.00 to 300.00 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10000.00. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.