Front desk is open 24/7. Know Before You Go • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding. • No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for buffet breakfast: KGS 700 for adults and KGS 350 for children (approximately) • Airport shuttle fee: KGS 1050 per vehicle (one way) • Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.