Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Know Before You Go • Pool access available from 11:00 AM to 7:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation. • Children 15 years old and younger are not permitted at this property. • No pets and no service animals are allowed at this property. • A car is not required for transportation to and from this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. • Personal protective equipment, including masks and gloves, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. • Contactless check-in and contactless check-out are available. • Enhanced food service safety measures are in place. • Each guestroom is kept vacant for a minimum of 24 hours between bookings. • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC). Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 2.71 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. Fees • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 3) • Hosted evening meal: EUR 20 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.