As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk opening hours 07:00 - 23:00. Front desk works from 07:00 AM to 11:00 PM. If guests will be arriving out of working hours, they must get in contact with the hotel. Contact information can be found on the booking confirmation. • Pool access available from 9:00 AM to 9:00 PM. • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.