As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • Alcohol is not served or permitted at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: USD 50.00 per vehicle (one way) • Late check-in fee: USD 30 for check-in between 8 PM and midnight The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Cash deposit: USD 300.0 per stay • Cleaning fee: USD 35 per accommodation, per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.