As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. • Pool access available from 9:00 AM to 10:00 AM. • This property advises that enhanced cleaning and guest safety measures are currently in place. • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • Enhanced food service safety measures are in place. • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). You'll be asked to pay the following charges at the property: • Service fee: USD 1 per person, per night We have included all charges provided to us by the property. • Airport shuttle fee: USD 20 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.