As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • Alcohol is not served at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: MXN 30.00 per vehicle (one way) • Pet fee: MXN 15 per pet, per day • Weekly housekeeping provided; additional cleaning fee: MXN 350 per week The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.