As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cash Special Check-in Instructions This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Mandatory Fees null Optional Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Early check-in is available for a fee (subject to availability, amount varies) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Important Notes No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment and periodic temperature checks are conducted on staff.This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).