Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for buffet breakfast: MXN 230 for adults and MXN 145 for children (approximately) • Airport shuttle fee: MXN 300 per vehicle (one way) • Valet parking fee: MXN 160.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures The property will be renovating from 14 January 2019 to 17 November 2019 (completion date subject to change). The following areas are affected: • Front desk • Select guestrooms During renovations, the hotel will make every effort to minimize noise and disturbance.