What time is check-in and check-out at Hotel Eleven by BFH?

Check-in at Hotel Eleven by BFH is from 15:00:00. Check-out is before 12:00:00.

Does Hotel Eleven by BFH offer free cancellation?

Yes, Hotel Eleven by BFH offers free cancellation on selected room rates on myservice.

Where is Hotel Eleven by BFH located?

Hotel Eleven by BFH is a hotel in Playa del Carmen, Mexico at Avenida 30 con calle 20 Mza, Calle 26 Nte, Gonzalo Guerrero, 77718 Playa del Carmen, Q.R., Playa del Carmen, Playa del Carmen, 77718, Mexico.

Are pets allowed at Hotel Eleven by BFH?

Pets are welcome at Hotel Eleven by BFH.

Is parking available at Hotel Eleven by BFH?

Contact Hotel Eleven by BFH directly to confirm parking availability.

Hotel Eleven by BFH — 3.0-Star Hotel in Playa del…, 2026

Name: Hotel Eleven by BFH
Address: Avenida 30 con calle 20 Mza, Calle 26 Nte, Gonzalo Guerrero, 77718 Playa del Carmen, Q.R., Playa del Carmen, Playa del Carmen, 77718, Mexico, Playa del Carmen, Playa del Carmen, 77718, MX
Telephone: 529842417024

Location

Playa del Carmen, Mexico

Environment

Coastal Beachfront

Number of Rooms

20 room types

Breakfast

Breakfast included

Location

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel Hotel Eleven by BFH is located in Playa del Carmen. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel — Mamitas Beach Club, Playa del Carmen Main Beach and Xcaret Eco Theme Park.

At the hotel

You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone.

Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. The tour assistance desk of the hotel will help you book an excursion. At the guests’ disposal, there’s also private check-in and check-out and car rental.

General

Smoke-free property

Security guard

Ticket assistance

Terrace

Express check-out

Private check-in/check-out

All Spaces Non-Smoking (public and private)

Outdoor furniture

No elevators

Reception desk

Rooms

Non-smoking rooms

Room service

Show More amenities

Room type

Run of House

1 guests

1 Double Bed

standard

Economy room

1 guests

1 Double Bed

private-bathroom

standard

Economy Quadruple room

4 guests

1 Double Bed

private-bathroom

standard

Economy Double room (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Standard room

1 guests

1 Double Bed

private-bathroom

standard

Standard room with balcony

1 guests

1 Double Bed

private-bathroom

standard

Standard Single room

1 guests

1 Double Bed

private-bathroom

standard

Standard Triple room

3 guests

1 Double Bed

private-bathroom

standard

Standard Quadruple room

4 guests

1 Double Bed

private-bathroom

standard

Standard Quadruple room with balcony

4 guests

1 Double Bed

private-bathroom

standard

Standard Double room (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Standard Double room with balcony (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Standard Quadruple room

4 guests

1 Double Bed

private-bathroom

standard

Standard Quadruple room with balcony

4 guests

1 Double Bed

private-bathroom

standard

Deluxe room

1 guests

1 Double Bed

private-bathroom

standard

Deluxe Quadruple room

4 guests

1 Double Bed

private-bathroom

standard

Deluxe Double room (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Grand room

1 guests

1 Double Bed

private-bathroom

standard

Grand Double room (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Cottage

1 guests

1 Double Bed

private-bathroom

standard

Important information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk opening hours 07:00 - 15:00. • Pool access available from 9:00 AM to 9:00 PM. • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • A damage deposit of USD 56 will be collected before check-in. We have included all charges provided to us by the property. • Early check-in is available for a fee (subject to availability) • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. The manager is on site until 03:00 PM, after that it's self check-in, guests need to contact the hotel beforehand to receive check-in instructions. Contact information is provided in the booking confirmation. Breakfast is served at another hotel — Hacienda Paradise Hotel.

House Rules

Check-in: After 3:00 PM

Check-out: Before 12:00 PM

Pets are not allowed

Additional Services

No additional services are currently available.

Top Nearby Attractions from Your Host

Beach

Mamitas Beach Club

1.0 km away

Playa del Carmen Main Beach

1.0 km away

Playa Delfines

56.4 km away

Airport

Playa del Carmen Airport

1.5 km away

Cozumel Airport

20.2 km away

Cancun International Airport

49.6 km away

Tulum Naval Air Station

58.9 km away

Water Parks And Amusement Parks

Xcaret Eco Theme Park

7.6 km away

Xel-Ha Water Park

45.6 km away

Wet n' Wild

51.0 km away

Historical Poi

El Rey Ruins

56.3 km away

Shopping

Kukulcan Plaza

60.9 km away

La Isla Shopping Mall

61.9 km away

Mercado 23

64.5 km away

Museum

Maya Cancun Museum

61.5 km away

Museo de Arte Popular Mexicano

63.9 km away

Room type

Run of House

1 guests

1 Double Bed

standard

Economy room

1 guests

1 Double Bed

private-bathroom

standard

Economy Quadruple room

4 guests

1 Double Bed

private-bathroom

standard

Economy Double room (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Standard room

1 guests

1 Double Bed

private-bathroom

standard

Standard room with balcony

1 guests

1 Double Bed

private-bathroom

standard

Standard Single room

1 guests

1 Double Bed

private-bathroom

standard

Standard Triple room

3 guests

1 Double Bed

private-bathroom

standard

Standard Quadruple room

4 guests

1 Double Bed

private-bathroom

standard

Standard Quadruple room with balcony

4 guests

1 Double Bed

private-bathroom

standard

Standard Double room (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Standard Double room with balcony (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Standard Quadruple room

4 guests

1 Double Bed

private-bathroom

standard

Standard Quadruple room with balcony

4 guests

1 Double Bed

private-bathroom

standard

Deluxe room

1 guests

1 Double Bed

private-bathroom

standard

Deluxe Quadruple room

4 guests

1 Double Bed

private-bathroom

standard

Deluxe Double room (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Grand room

1 guests

1 Double Bed

private-bathroom

standard

Grand Double room (full double bed)

2 guests

1 Double Bed

private-bathroom

standard

Cottage

1 guests

1 Double Bed

private-bathroom

standard