As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Pool access available from 6:00 AM to 10:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. • Contactless check-in and contactless check-out are available. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Deposit: USD 100 per accommodation, per stay • Resort fee: USD 30 per accommodation, per stay The resort fee includes:• In-room bottled water • In-room coffee • Laundry facilities • Pool access We have included all charges provided to us by the property. • Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 8 for children • Airport shuttle fee: USD 170 per vehicle (roundtrip, maximum occupancy 6) • Airport shuttle fee per child: USD 170 (roundtrip), (up to 18 years old) • Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM • Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Beach nearby Contactless check-in is available Guest will receive an email before arrival 24 hours Guests will receive an email with special check-in instructions No elevators Professional property host/manager Contactless check-out is available Events/parties not allowed Service animals not allowed Pets not allowed