Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Special check-in instructions
There is no front desk at this property. If you are planning to arrive after 9 PM please contact the property at least 48 hours in advance using the information on the booking confirmation.
Know Before You Go
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• Late check-out fee: USD 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
• Cash deposit: USD 300 per stay
• 5.99 percent destination fee will be charged
• Cleaning fee: USD 20 per accommodation, per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.