As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Pool access available from 8 AM to 10 PM. • Only registered guests are allowed in the guestrooms. • Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: USD 80 per vehicle (one-way) • Early check-in is available for a fee (subject to availability, amount varies) • Housekeeping fee: USD 10 per day • Crib (infant bed) fee: USD 25 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Deposit: USD 350.00 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.