Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Know Before You Go
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• Airport shuttle fee: USD 120 per vehicle (one-way)
• Airport shuttle fee per child: USD 120 (one-way)
• Late check-in fee for check-in after 8 PM (amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
• Deposit: USD 240 per stay
• Cleaning deposit: USD 35 per stay
• Cleaning fee: USD 40 per accommodation, per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.