As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Pool access available from 8 AM to 8:30 PM. • Only registered guests are allowed in the guestrooms. • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. • Free WiFi in public areas has a 2-device limit. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: USD 200 per vehicle (roundtrip) • Late check-out fee: USD 5 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures The property is undergoing renovations. The following areas are affected: • Select guestrooms Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.