As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Reservations are required for massage services. Reservations can be made by contacting the residence prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: USD 210 per vehicle (roundtrip) • Late check-out is available for a fee (subject to availability, amount varies) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Resort fee: 10.0 percent of room rate The resort fee includes:• Breakfast • Pool access • Beach access • Internet access • In-room safe • Laundry facilities • Concierge/valet service • Self parking • Parking • Housekeeping • Additional inclusions We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.