Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Know Before You Go
• A resort fee is included in the total price displayed.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• Fee for cooked-to-order breakfast: USD 5.5 per person (approximately)
• Fee for wireless Internet in public areas: USD .99 per hour (1-device limit, rates may vary)
• Fee for wired Internet in public areas: USD 9 per 24-hour period (rates may vary)
• Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
• Cleaning fee: USD 2 per accommodation, per night
The charges below are included in your overall room price:
• Resort fee
The resort fee includes:• Breakfast
• Internet access
• Parking
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.