As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Children 18 years old and younger are not permitted at this property. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Alcohol is not served at this property. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). • Fee for local cuisine breakfast: approximately USD 15 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Guest will receive an email before arrival 24 hours Professional property host/manager No alcohol served onsite LGBTQIA+ friendly Events/parties not allowed Essential workers only - NO Guests will receive an email with special check-in instructions No elevators Children not allowed Service animals not allowed Pets not allowed