Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. Front desk is open 24/7. In Abakan from 22.08.22 from 04:00 to 27.08.22 04:00 there will be a shutdown of hot water and on 23.08.22 from 01:00 to 00:00 there will be a shutdown of cold water. During this period, cold and hot water will be available to guests at the Anzas Hotel, as the hotel has a boiler and a well. • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. • Personal protective equipment, including masks, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. • Contactless check-out is available. • Individually-wrapped food options are available through room service. • Fee for continental breakfast: RUB 250 for adults and RUB 250 for children (approximately) • Airport shuttle fee: RUB 550 per vehicle (one-way) • Early check-in fee: RUB 500 (subject to availability)