The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. The check-in from 12:00 AM until 12:00 PM is possible at 50 percent of the 1st night rate surcharge. When booking 3 rooms and more, different policies may apply. Guests should inform Dvina Hotel of expected arrival time in advance. Guests can use the Special Requests box when booking, or contact the property directly using the contact details in the confirmation.