Important information
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself.
Front desk is open 24/7.
The hotel does not allow accommodation with wild animals or animals that pose a potential danger to human life and health.
Guide dogs serving the needs of people with disabilities are allowed to stay at no extra charge.
Effective January 1, 2025, a requirement to formalize consent to the processing of personal data as a separate document will come into effect.
The previous practice of including this consent in other agreements is no longer permitted. Therefore, the following procedure has been established: upon check-in, each guest must receive a completed registration card and a separate document—consent to the processing of personal data. Special conditions apply to minors and individuals recognized as legally incompetent.