Important information
Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license.
Front desk is open 24/7.
Rules for living with animals:
1. Only small dogs of non-fighting breeds weighing up to 5 kg are allowed to live with animals. The hotel reserves the right to refuse to accommodate a guest with an animal.
2. Pets are allowed when the guest buys the whole room.
3. Accommodation with a pet is charged additionally.
4. The guest must have a special carrier (cage) for the animal and a special mat for his sleep. It is forbidden to leave the animal unattended and outside a special carrier (cage).
5. To feed the animal, the guest must bring special dishes with him.
6. In order to meet the natural needs of the animal, which do not require its walking, the guest is obliged to bring a special tray or other special bedding.
7. Throughout the hotel (corridors, halls, elevators, etc.) and during walking, dogs must be muzzled, collared and on a leash accompanied by a guest.
8. It is forbidden for dogs to be in the catering area (restaurant, buffet, etc.).
9. Guests arriving at the hotel with an animal on vacation must have an animal passport and a certificate from a veterinarian with a note about all vaccinations that were given to the pet.
10. The hotel does not allow accommodation with wild animals or animals that pose a potential danger to human life and health.
11. Guide dogs serving the needs of people with disabilities are allowed to stay at no extra charge.