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Baltschug Kempinski Moscow Hotel

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Baltschug Kempinski Moscow Hotel

A guest favorite for its convenient, central location.

4.3

Guests love the location of this place

236

Reviews

Location

Moscow, Russian Federation

Environment

Urban Center

Number of Rooms

10 room types

Location

Baltschug Kempinski Moscow Hotel located in the center of Moscow.

At the hotel

Have a good time in the Lobby Lounge bar. The Baltschug Grill Restaurant serves buffet breakfast. During the day, the Kranzler cafe is open for guests, where dishes of Russian and international cuisine are presented. Free Wi-Fi is available throughout the hotel. The spa area includes a health club with a swimming pool, Jacuzzi, saunas and a gym, as well as a beauty center with various types of massages and beauty treatments. You will not have to leave your pet at home: it is allowed to stay with a pet for an additional fee. The hotel staff can arrange a shuttle service upon request. Other services are also available to guests. For example, laundry, dry cleaning, ATM, ironing services, 24-hour room service and concierge. The hotel staff speaks English, German and Russian.

Room amenities

Each room has a large-screen TV, free water daily, mini-bar, bathrobe and slippers. The rooms offer views of the Kremlin, Red Square, St. Basil's Cathedral and Zaryadye Park.

General

ATM
Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Terrace
Upper floors accessible by elevator
Electric car charging

Rooms

Non-smoking rooms
Room service
Family room
Cable TV
TV
Minibar
Bathrobe
Safe (in room)
Toiletries
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Important information

Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. Front desk is open 24/7. A deposit is charged — when paying by card RUB 5000.00 per night, in cash — RUB 15000.00 per night. When staying in additional places, accommodation is provided without meals. Meals can be purchased in advance or at the hotel. Breakfast is more expensive when purchased upon check-in and after check-in. Please note that breakfast for extra beds must be paid separately at the hotel. **Useful information** If a visa is required to enter the country, the hotel will in most cases provide the necessary documents to obtain it. For more information, please contact the hotel, contact information is provided in the booking confirmation. Additional charges may apply for these services, even in case of subsequent cancellation. All arrangements are made exclusively between the guest and the hotel. The hotel offers a shuttle service from the airport, additional charges may apply. Guests are required to inform about their arrival 24 hours before arrival using the contact information from the booking confirmation letter. The following services must be reserved in advance: spa treatments. The hotel will accept the order in case of prior request. To make a reservation, use the contact information from the booking confirmation letter. There is no charge for children under 6 years of age if they are accommodated in the same room with their parents or guardians on existing beds. To arrange for pets in the room, contact the hotel directly using the contact information from the booking confirmation letter, an additional fee is charged, the amount of which is indicated in the fees section. The hotel requests that guests request breakfast before check-in. The price of breakfast included in the price before check-in is: — RUB 3200.00 per adult or child over 13; — RUB 1600.00 per child aged 6-12. Breakfast is free for children aged 0-5. The price of breakfast included in the price after check-in is: — RUB 4500.00 per adult or child over 13; — RUB 2250.00 per child aged 6-12. Breakfast is free for children aged 0-5.

House Rules

Check-in: After 3:00 PM
Check-out: Before 12:00 PM
Pets are allowed - RUB 2400.00 guest per night

Additional Services

Available on Request

Meal - RUB 4500.00 per person
One Way Shuttle to Airport - RUB 7700.00

Child & Age Policies

Extra bed for children (0-5 years): Free
Baby cot/crib (1 available): Free
4.3
Cleanliness

4.4

Cleanliness

Comfort

4.1

Comfort

Location

4.6

Location

Service

4.3

Service

Worth It

4.1

Worth It

Y
Yousuf Hilal Ali
February 2026
Superior Double room (twin beds) (main building)
Via Ratehawk
Y
Yousuf Hilal ali
February 2026
Superior Double room (twin beds) (main building)

The gave me a birthday cake and were very helpful

Nothing

Via Ratehawk
A
Asma
January 2026
· Family
Deluxe Double room with city view (full double bed) (king size bed, extra bed (without meal) included, Child bed is not included, main building)
Via Ratehawk
H
HEND
January 2026
· Solo
Grand Deluxe Double room with city view (Double bed) (Main building)

Elegant, clean, and quiet room with a comfortable bed and pillows. Nice city and river view. Excellent service overall. Breakfast was good but could have more variety

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Via Ratehawk
A
Alreem
January 2026
· Family
Superior Double room (twin beds) (main building)
Via Ratehawk
H
Hani
December 2025
· Couple
Grand Deluxe Double room with city view (full double bed) (main building)

Great hospitality and very helpful staff.

The heavy traffic around the hotel because of its location to the kremlin.

Via Ratehawk
K
Khalid
December 2025
· Couple
Deluxe Double room with city view (full double bed) (king size bed, main building)
Via Ratehawk
M
Munirah
November 2025
· Family · 4 nights Stay
Deluxe Double room with city view (full double bed) (king size bed)

The view is great, truly one of the highlights of the stay. • The staff are generally helpful and kind. • A gentleman at the reception (I unfortunately forgot his name) was especially thoughtful, caring, and genuinely tried to help. He even joked during checkout that he would clean the room himself if I ever returned, which I appreciated.

Despite these positives, the cleanliness of the room was very disappointing—especially for a 5-star hotel. • When I checked in, the room was clean. However, after eating, I dropped a few crumbs on the floor. Those same crumbs stayed there for three days, which made it clear that the carpet was never vacuumed. • The windows and tables were never wiped during my stay. • The cups were not replaced at all; I had to call and request new ones myself. • When I informed the reception on my third day, they only sent someone to change the cups and bring water—not to clean the room. • Proper cleaning wasn’t done until the next morning, and even then, it was not deep or thorough. • Comparing this experience to my previous stays, I had just stayed in three different 4-star hotels, and all of them had significantly better cleaning standards than this 5-star property.

Via Ratehawk
D
Daria
September 2025
· Family · 1 nights Stay
Двухместный номер Улучшенный (2 отдельные кровати) (дополнительная кровать (без питания) включена)
Via Ratehawk
J
Jokha
September 2025
· Family
Superior Double room (twin beds) (extra bed (without meal) included)

"The hotel staff went above and beyond to make our stay enjoyable. They were always friendly and efficient." Our room was spacious, clean, and had a fantastic city view The breakfast spread was delicious and offered a great variety of choices Conveniently located and easy to find, the hotel was perfect for our needs This hotel surpassed all our expectations! We will definitely be returning for another visit

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Via Ratehawk