Important information
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself.
To check in and to be able to check in without contact, guests must call the day before check-in to receive further instructions. Check-in is possible from 08:00 AM to 10:00 PM, in case of night check-in it is important to contact the apartment before 10:00 PM.
Check-in procedure: Contactless self-check-in. The day before check-in, guests will receive a message on WhatsApp from the remote guest check-in service, to the number specified during the booking. Instructions:
1. familiarization with the offer agreement
2. attaching passport data
3. payment of the security deposit
4. attaching a payment receipt in a reply message, guests will receive electronic codes for self-check-in, which will be valid during the stay.