Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. About 10 days before check-in, guests receive a registration form that includes contact and passport details. Guests can fill it out themselves or register using identification cards. If this registration method is not suitable, they can visit one of the partner hotels to register with an administrator. The hotel operates on a contactless basis. Pets weighing up to 10 kg can be accommodated. This service is paid separately. The cost of accommodating pets weighing up to 5 kg is RUB 500.00 per day, pets from 5 to 10 kg — RUB 1000.00 per day. A deposit is charged upon arrival with pets, which is refundable provided that nothing is damaged in the room. Guaranteed early check-in is possible at the hotel, the cost is 100% of the payment for the previous day. The non-guaranteed early check-in service is provided free of charge from 08:00, subject to availability of rooms. Late check-out before 16:00 is charged at the rate of 50% of the cost of the current day. Late check-out after 16:00 is charged in the amount of 100% of the cost of the current day's stay. Check-in at the hotel is carried out before 00:00, after the specified time, check-in is possible only by prepayment in the amount of the first night.