The location was good. Room was comfortable. We did really enjoy the workout facility.

I did a search for hotels with pools and this hotel was listed. My son was very disappointed and I would not have booked it if I knew there was not a pool.

Right in the heart of downtown on the Chicago River with great skyline views. In walking distance of many city attractions. Friendly and helpful. No maid service unless you ask for it.

Lack and cost of Parking. Maid service did not happen. Must have to request it other than putting sign on door. Had to call to get more towels.

I had an ideal stay! The location, service, and quality of the room were exceptional! My room faced Lake Michigan and the Chicafo River, so the view was a big part of the appeal of the room. The bedding was top notch and I slept deeply. The bathroom included a soaking tub and shower; both were well cleaned - a big plus in the midst of a pandemic. The room service was prompt. I couldn’t have asked for a better stay. Swissotel goes above and beyond to ensure a rejuvenating experience! I had the feta egg English muffin. The food was flavorful!

The *only* suggestion I have is more bath products for multiple guests.

The Suisse Hotel Chicago is centrally located to any location that most tourists would desire including Michigan Avenue, Navy Pier, and State Street (in the loop). It is located right next to the Chicago River, which provides great views of Lake Michigan and the Chicago River. Remote control for television was wrapped in sealed plastic, and the linens were crisp and clean. All horizontal surfaces were clean and the room had a "fresh" smell to it.

View

Walking distance to Magnificent Mile and other downtown attractions. Beautiful view of Lake Michigan.

The shower space in my room was kind of small, more than likely due to the room location, but still. Also the shower head didn't move very much. As a short person the two combined, made for a interesting shower experience..

Perfect location. Everything was perfect.

Great location, right outside downtown Chicago. A short 5 minute walk from the Chicago Riverwalk that also leads to Chicago's harbor. Amazing comfortable bed with fantastic views of the river and the lake. Amenities included made you feel special, including the oversized tub separate from the shower. Room and hotel was very clean and well maintained . The staff was extremely polite and friendly, ready to answer any questions and also suggesting some great places to eat nearby.

I didn't like the fact that I only booked for 3 nights instead of 7 lol

Great location, next to Chicago River, millennium park, the Art Institute, and much more.

Wifi was not always that reliable and the food was definitely not worth the cost.