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Lotte New York Palace

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Lotte New York Palace

Guests consistently praise the spotless, well-kept rooms.

4.9

Spotless clean, guests agree

3

Reviews

Location

New York, United States

Environment

Urban Center

Number of Rooms

44 room types

Location

Want to take a rest and explore the city? Hotel Lotte New York Palace is located in New York. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Villard Houses, Seagram Building and St. Patrick's Cathedral.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Wi-Fi on the territory will help you stay on-line.

Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center. For business meetings, there is a business center.

To book an excursion, consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, a safe-deposit box and a concierge.

The staff of the hotel speaks English, Spanish, Italian, German, Russian, French and Korean.

Room amenities

Guests will find the following in the room: a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

General

ATM
Shopping on site
Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Garden
Express check-out
Private check-in/check-out
All Spaces Non-Smoking (public and private)
Reception desk

Rooms

Non-smoking rooms
Room service
Interconnecting rooms available
Family room
VIP room amenities
Cable TV
Minibar
Hairdryer
Flat-screen TV
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Laptop safe
Slippers
Toiletries
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Important information

Front desk is open 24/7. In order to get access to the restaurant and hotel services, guests should provide a vaccination card. In case of check-in after 12:00 AM (midnight), guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation.

House Rules

Check-in: After 4:00 PM
Check-out: Before 11:00 AM
Pets are allowed - USD 149.00 guest per stay

Additional Services

Available on Request

Internet (Room) - USD 16.00 guest per night

Child & Age Policies

Extra bed for adults: USD 100.00 guest per night
4.9
Cleanliness

5.0

Cleanliness

Location

5.0

Location

Service

4.7

Service

Worth It

5.0

Worth It

D
David
January 2020
· 7 nights Stay
Superior Room (double bed) (king size double bed)

Really great location, very helpful staff and nice room that is well serviced.

Service on check in and staff engagement could be better. There could be water provided in the room for a 5 star.

Via Ratehawk
A
ALEKSANDR
July 2019
· 9 nights Stay
Double Suite (Double bed) (double bed king size, sofa, city view)

Everything was perfect.The room was clean and the bathroom was nice.The front desk people very friendly.

Via Ratehawk
M
Massimo
May 2019
· 5 nights Stay
Superior Doppia con letti singoli Camera (2 letti singoli)
Via Ratehawk