Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. In accordance with the current contract, from 12/01/2026, a set menu with an additional charge was applied at the Laguna Beach Taverna restaurant. From 01/02/2026, the set menu will be cancelled and replaced with a deposit of AED 115.00 per person, which can be used to order dishes from the menu under the terms that were in effect prior to 12/01/2026. An additional charge applies for the festive dinner on December 31, 2026 for adults: AED 2500.00. An additional charge applies for the festive dinner on December 31, 2026 for children: AED 1750.00 per child ages 13-21 and AED 900.00 per child ages 6-12. An additional charge may apply for extra guests and depends on the hotel’s accommodation policies. At check-in, guests may be required to present a valid government-issued photo ID and a credit or debit card, or provide a cash deposit to cover any incidental charges. Special requests are subject to availability at the time of check-in and may incur additional charges. Special requests are not guaranteed. Credit cards, debit cards, and cash are accepted. Cashless payments are available. Residents of the UAE are required to present a valid Emirates ID at check-in; driver’s licenses are not accepted. Pool access is available from 09:00 AM to 06:00 PM. Massage and spa treatments must be booked in advance; reservations can be made by contacting the hotel administration prior to arrival using the contact details provided in the booking confirmation. The city tax is specified per room and depends on the number of rooms. Only registered guests are allowed in the rooms. The hotel offers connecting rooms, which are subject to availability and can be requested by contacting the hotel administration using the phone number provided in the booking confirmation. Pets and service animals are not allowed at this hotel. Guests under 18 years old are not permitted to access the spa.