Additional transaction fees may apply for local residents, as well as additional 21% VAT, which must be paid at the hotel. Payable directly to the hotel by local residents only. Tourists will receive a refund for the VAT Tax, when they pay for their accommodations. To receive the refund, they must pay with a foreign credit card or provide their passport number and confirm their address. Front desk is open 24/7. Know Before You Go • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • The 21% national VAT (value-added tax) is not included in the price, and will be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%). We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures The property is closed during the winter season.