Know Before You Go Accommodations are situated at multiple addresses. This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Self parking fee: BGN 20 per day Pet fee: BGN 40.00 Early check-in fee: BGN 150 Late check-out fee: BGN 150 Rollaway bed fee: BGN 40 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures The hotel will be renovating from 27 October 2015 to 06 November 2015 (completion date subject to change). The following areas are affected: Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance.