Front desk is open 24/7. A pet fee will be charged. Check-in method is in person greeting. 24-hour reception is available. Bellboy service is available. The hotel operates under an Ultra All-Inclusive concept. However, services such as SPA massages, beauty salon and barber shops, A la Carte restaurants, room services, laundry and ironing services, shops, telephone calls (excluding in-hotel calls), and premium quality imported drinks are not covered by this concept and incur additional charges. In the SPA, scrubbing & foaming therapies, use of the Salt Room, Pilates, Reformer Pilates & Yoga Studio, and private classes also require additional payment.