Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Know Before You Go • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. • Pool access available from 9 AM to 8 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Car parking at Ama Islantilla Resort is free for all bookings in the following rooms types: Double Balcony Double Deluxe Balcony Luxury 2 Bedroom Apartment Balcony For bookings in Standard Apartments (Standard 2 Bedroom Apartment Balcony) the car parking has a cost of EUR 12.00 per day (direct payment). The hotel offers free transport to the beach. This service is available from March to October from 10:30 AM to 06:30 PM; in July and August from 10:30 AM to 10:30 PM. This service is not available from November to February. Spa access: additional charge of EUR 5.00 per person per use (60 minutes) (direct payment); Children under 12 years old are only allowed in this area from 11:00 AM to 05:00 PM; the use of a pool cap, flip-flops and a towel is mandatory; the spa has a heated pool, an ice pool, a jacuzzi, a sauna and a Scottish shower.